22 Jun 2022

HighQ Drive Overview

Product Filter HighQ Collaborate
Product Area Filter HighQ Drive

HighQ Drive provides the ability for internal Collaborate users to synchronise files stored in My files or team sites, to a location on their local device (smartphone or computer) and vice versa. Please contact your IT department to determine whether your firm will permit HighQ Drive to be installed.

Versions

Administrative access on a Windows or macOS computer may be required in order to install HighQ Drive.

Syncing files

The time required to sync a file varies depending on the version of the app, the file size and your internet connection.

HighQ Drive for Windows or macOS - priority is given to files that are uploading; files will first upload, and then files are downloaded. Downloads begin within 30 seconds.

File uploads do not take priority over a file that is already downloading.

HighQ Drive for Android or iOS - uploads are started immediately.

You cannot work with a colleague on the same document at the same time and see live updates. Please wait until the new version of the file is synced before you open it. 

Requirements for Windows and macOS computers

Currently, the HighQ Drive application can be installed on Windows and Mac computers. Windows HighQ Drive can be installed on Windows versions 7, 8, 8.1 and 10 (32-bit and 64-bit). For Windows machines, the application also requires .NET 4.8 Framework although those prerequisites will automatically be installed if they are not found.  

Please note that Windows 8.1 and earlier releases are no longer supported.

Download HighQ Drive for Android or iOS

The apps are available in the appropriate app store for each device.

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