Technical support


If you need technical assistance with your platform, then the HighQ Global Support Team is here to help. Based in key locations around the world, the team is well-placed to offer advice and information about the HighQ platform.

Dedicated support is provided between 09:00 and 18:00, Monday to Friday, in each region, with provision for emergencies that may occur outside of these hours.

You can contact the Support Team via email or phone, or create a ticket:

Email

highq-support@thomsonreuters.com

Telephone    
UK & Europe APAC Americas

+44 2 0319 74710

+61 2 9168 8598

1-800 950 1215

Create a ticket

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HighQ system status

Live operational status