Technical support


If you need technical assistance with your platform, then the HighQ Global Support Team are here to help. Based in key locations around the world, the team are well placed to offer advice and information around the HighQ platform.

Dedicated support is currently provided between 09:00 and 18:00, Monday to Friday, in each region, with provision for emergencies that may occur outside of these hours.

You can contact the Support Team via email or on the phone using the following:

Email

highq-support@thomsonreuters.com

Telephone    
UK & Europe APAC Americas

+44 2 0319 74710
 

+61 2 9168 8598
 

1-800 950 1215
 

HighQ system status

Live operational status