Technical support


If you need technical assistance with your platform, then the HighQ Global Support Team are here to help. Based in key locations around the world, the team are well placed to offer advice and information around the HighQ platform.

Dedicated support is currently provided between 09:00 and 18:00, Monday to Friday, in each region, with provision for emergencies that may occur outside of these hours.

You can contact the Support Team via email or on the phone using the following:

Email

highq-support@thomsonreuters.com

Telephone    
Europe Australia North America

+44 20 7220 5341
 

+61 2 9188 5045
 

1 800 950 1215
+1 212 203 5246

HighQ system status

Live operational status