29 Jul 2019

iSheets - Email alerts

Product Filter HighQ Collaborate
Product Area Filter iSheets

An iSheet can be configured to send out email alerts when new items are added or existing items are updated.

iSheets must be configured to send alerts. They do not send alerts by default. 

iSheet alerts are separate from site-wide alerts that users can configure from their Notifications > Settings page (via the bell icon), which cover new files additions, changes to wiki pages, etc. See the Online notifications page for more information.

Users with access to an iSheet may subscribe to Immediate, Daily and/or Weekly alerts. Daily and weekly alerts are sent as a digest, sent out at the same time each day, based on the time zone of the Collaborate instance. If user preferences have been enabled, users may choose specific choice values to trigger their alerts.

There are two ways alerts may be set up:

  • An admin decides that an iSheet alert should be triggered only when certain choice values are selected and/or when one or more date-based conditions are met. The user has no involvement in picking the values or conditions that will trigger the alert, as these values are built into the alert rules by the administrator.

  • The alert trigger decision is left to the end-user. Instead of the Administrator determining which values will trigger the alert, the end-user makes this decision by selecting from the available values in one or more Choice columns configured to be included within the alert preferences.

Users must have at least View access to an iSheet in order to subscribe to alerts.

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