15 Jan 2021

Bulk importing users into Collaborate

Product Filter HighQ Collaborate
Product Area Filter System administration

As of 5.5, system administrators are able to bulk import users either from an Excel file or via a mapping interface, from other applications.

This means that you can bulk import up to 50,000 users into an instance. To do this as a:

System administrator

When logged in as a system administrator, navigate to your profile drop down menu and click System admin:

The System admin screen is displayed. Within the System admin screen, navigate to User admin > Add users > Bulk import:

The Import users screen will be displayed:

In the Import users section, you can browse for a file located on your computer to upload the users, via Browse.

Please note that the you can upload users using the .CSV file and Excel file types

You can also select multiple files at once, if required.

Once you have selected your file, click Save. This will start the import process. 

Once the process has finished, a message informing you that it was successful will be displayed:

If anything went wrong during the import process, a message relaying what went wrong will be displayed here. If this occurs, please fix the listed issues and try again.

Please note that you can access an example template by clicking Download template. This will help you ensure you have your list in the correct format for uploading multiple users.

If at any point during the import process you need to cancel, click Cancel. This will cancel the process and return you to the users screen.

 

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