Mail generation records audit in Publisher

Overview of the report

This report gives the user the ability to report on daily, weekly, monthly, yearly etc. alerter emails that are sent from the instance.

Running the report

Navigate to System Administration > Audits and Reporting > Emails > Mail generation records audit to display the Mail generation records audit screen:

Within the Mail generation records audit screen, you have access to the following fields:

• Performed between: This is the date range for the audit
• Email frequency: As of our September 2023 release, we have introduced the email frequency field. This will enable users to filter records by; Daily, Weekly, Bi-Weekly, Monthly and Quarterly. This filter allows you to get faster access to more relevant content and eliminates the need to manually filter by frequency
• Successful mail records / Failed mail records: This enables you to audit against any of the successful or failed mail records

Click Show audit to show your final audit. Once you have clicked Show audit, you can click Download to excel to download your report to an excel spreadsheet.

Please note that when you try and download to excel over a 6 month period, an error message will be displayed to improve performance

Additionally, the failed mail generation report provides details of the bounceback email received for all the failed emails.

We have also limited the characters of this report to 1000 as the first thousand characters contains the relevant information for the user