17 Jul 2019
The System admin console is only available to internal users who have been given the Internal Admin role (aka "System Administrator"), which can be granted as described here. An internal user is a user with an email address whose domain is associated with the internal domain. This would typically be the domain of the law firm or organisation that has licensed the instance of Collaborate. External users cannot be given the role of System Administrator.
The System Admin page can be accessed from the User Profile menu in the Top navigation bar:
Only System Administrators will see the System admin option. Typically, multiple users in the internal organisation will be given System Administrator privileges.
The landing page of the "System admin" console contains summary information about the instance, including how many sites there are in different statuses, how many users, and the version of Collaborate being used. Along the left are links to the various System admin tools used to administer a site:
The number of sites on that instance is shown with the total storage used for that type of site. The total storage for sites is distinguished from the total storage for My Sites. There is a more detailed breakdown of users, including the total internal and external users, as well as self-registered users (users who have registered so they can receive files shared via Secure File Transfer).
The primary tools available to the System Administrator are:
System settings in Collaborate
Customise the global navigation bar
Using the top navigation bar
User administration in Collaborate
Manage system groups in Collaborate
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