HighQ 5.0 is a significant release that combines capabilities from Collaborate and Publisher into a unified platform for the first time. In addition to unified user accounts, profiles and search across the platform, this release also includes the introduction of workflow and process automation as well as other major new features, improvements and bug fixes.
Please read through the combined release notes for Collaborate and Publisher carefully and be sure to test out the new features in the sandbox environment.
Please watch the on-demand webinar What's new in HighQ 5.0 to see a demonstration of the new features and capabilities.
The HighQ Support Team will contact you to let you know about your scheduled update to the new version. When you update, you will be able to use and access the capabilities of the platform that you have previously licensed. Please contact your Client Manager about enabling any of the new features on your instance, including the unified platform capabilities.
Highlights
Unified HighQ platform
With HighQ 5.0, we've made it even easier to deliver a seamless end-to-end client journey incorporating personalised content, knowledge and added-value services alongside matter collaboration and transaction management workspaces. An instance of Collaborate and Publisher can now be combined to allow users to move seamlessly from personalised knowledge content to documents, tasks and processes with a single user account, profile and unified search.
The unified HighQ platform provides the following capabilities:
- One shared domain name
- A consistent user experience
- Unified users, groups and organisations
- Unified user logins, profiles and sessions
- Unified search across the platform
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Workflow and process automation
Our new Workflow engine automates time-consuming, manual tasks in the Files, iSheets, Tasks and Events modules and connects the content across the platform. It creates operational efficiencies by allowing repetitive actions to be turned into automated, intelligent processes.
You can quickly build rules into workflows that trigger actions based on conditions in the iSheets and Files modules that automatically create tasks and events, send custom email notifications or generate documents from templates. Multiple rules can be used together to create complex workflows that are individually simple but together create powerful, automated solutions.
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Custom task metadata
Project managers can now extend the information displayed or captured against their tasks using custom metadata. Using the power of iSheets, any number of additional columns of data can be added to your tasks to track additional metrics, capture more information, categorise or organise your tasks more effectively and present more meaningful insights to project team members.
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New Word add-in for document automation
Using our new Microsoft Word add-in, you can easily build document automation templates without the need to write code. The 'no-code' add-in allows you to drag and drop auto-generated associations and variables into your existing documents, making document automation template creation error-free and accessible to everyone. You can make the templates available from any HighQ site and trigger the creation of a document automatically using a workflow rule.
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Further reading and videos
For more detailed information, please refer to the articles and videos in the Knowledge Centre. Here are useful links to some of the relevant new and updated sections in the Knowledge Center:
If you have any questions regarding the new release or your planned update to the new version, please contact the HighQ Support Team.