Delete files and folders in Files

Users with the appropriate permissions (Site and Content administrators and also users with Folder Admin rights) can delete files and folders from within the Files module.

Bulk deleting files and folders

Select the checkbox next to the files and/or folders that you wish to delete and then click Action > Delete:

Confirming deletion of files

If only files have been selected to be deleted, the user will receive this confirmation prompt:

Click Delete to confirm deletion of the files.

Confirming deletion of folders

Deletion complete

Deleting individual files or folders

To delete an individual file or folder, click More Actions for that item and then click Delete. A confirmation prompt, like those shown above, will be displayed.

Destruction of digital records

In some cases, digital records must be destroyed in a way that ensures their complete removal from your instance.

Please refer to the following steps if you need to ensure files are removed so that they cannot be restored:

1. When a file is deleted, it is moved to Deleted Items, which acts as a recycling bin. The file is removed from the standard HighQ interface, but can be restored if needed (see below).
2. A content admin (or above) for the site has access to the Deleted Items folder; they can either Restore or Delete files. If a file is deleted from Deleted items it is hidden from the site and instance, but is still available in the backend.
3. Every night (approximately 3:00 GMT), any metadata, such as iSheet metadata, Likes, comments, tasks, etc for files 'deleted' in step 2 are inactivated.
4. Now, in ASP admin, we have another configurable cron job called “Pending delete from repository” which, by default, is executed every Sunday night @ 3 AM. This job will pick the documents marked in Step-3 and call appliance/hybrid for actual deletion of files from the repository. Here, the actual encrypted files will be deleted from the repository.