05 Jan 2023

HighQ Resources for help and support

HighQ Resources, powered by Pendo, offers administrators quick access to tutorials, videos, and support information.

The HighQ Resources icon is only displayed on system admin pages.

 

Click the 'question mark' in the bottom-right corner of the screen.

If you do not have access to system admin pages, please see the Technical support page if you need to contact HighQ support.

The Resources menu opens:

A number in a blue circle indicates that a new or unread announcement is available.

Documentation

This section contains links to articles and videos to help you get the most from HighQ.

Product Updates

A Product Updates section contains information about HighQ updates and releases. 

Technical Support

Information on how to contact the global support team or confirm the HighQ operational status.

Other sections

You may see other custom guides or menus that contain information specific you your site or configuration.

 

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