As a system administrator, follow these steps to change the email address of the workflow 'Automation engine':
You must contact your IT department before making any changes to ensure emails from the new address are not blocked by your email service.
Find the 'Automation engine' profile
Click on your Profile image, then navigate to System admin > User admin.
Type 'Automation' in the Display name field and click Search.
Follow the processes below to change the email user name or domain.
Changing the email address
Click Automation engine in the search results.
In the 'Automation engine' profile page click More actions > Edit profile.
Change the name, email address and profile picture of the 'automation engine' user as required. You may change the domain, but only to a domain registered for the current organisation.
Click Save to apply the changes.
Changing the email organisation and domain
In the search results, select the checkbox next to 'Automation engine' and then click Move at the top of the page.
Select the required organisation from the Select organisation dropdown (for example, 'BayView'). Then select the appropriate organisation domain from the Select domain dropdown (in this example, 'highqsolutions.com').
Click Save to apply the changes.
